Our referral support service supports our wider system to plan, direct and optimise the most appropriate services for patients, whilst reducing the variability in the referral process and improving the outcome and experience for patients.
In addition to the management of demand from primary care, our eCare Community Ophthalmology Service supports the safe transfer and provision of sustainable care in the community for a range of ophthalmic conditions, enabling hospital eye services to treat patients requiring high end specialist care. This enables the finite number of consultant ophthalmologists are used effectively and cost efficiencies across the local healthcare economy are realised.
Our services provide the quality framework to accept, triage, assess, diagnosis, treat and manage more patients in the community under the supervision of a consultant ophthalmologist, enabling better utilisation of clinical resource across the local healthcare economy. Understanding the local health needs is a fundamental principle of our services and we will work collaboratively with our clients and key stakeholders to implement optimal ophthalmology pathways. Through the implementation of our service, your healthcare economy will realise a number of benefits including: